It’s impossible to argue that social media has had a huge impact on how doctors, patients, and physicians feel about and interact with the health care industry today. We see it all the time at work. Attitudes are changing, processes are changing, and it’s all we can do to manage to keep up.
We’ve done a lot of researching, and we’ve found that now more than ever patients are using social media as a critical tool in the health care process. Check out some of these statistics.
If you think about it, it makes sense. How many of us can say that our first instinct when noticing a weird symptom isn’t to immediately hop on the computer and start Googling? I can’t tell you how many friends or relatives I have that are medical experts without knowing anything about the medical field.
I’ve suffered from hundreds of rare diseases over my very short life, almost all of them created in my mind and confirmed by WebMD. I’ve applauded and condemned medical facilities and doctors based on feedback from friends on social media. I’ve researched, visited, and reviewed several health care related entities, from dentists to imaging facilities to specific doctors.
I’ve done all these things, and so have most of my friends. We live in a new world, one where so many parts of the health care process have been moved online.
People are not only looking for answers online, they’re using social media as a way to interact with and choose specific doctors or centers for their care.
This is pretty interesting stuff, and we love getting to experience first-hand how social media is revolutionizing the way our patients approach health care.